Frequently Asked Questions

CanadaStream is a premium IPTV subscription service built for Canadian and Quebec viewers. We deliver 15,000+ live HD/4K channels and 60,000+ movies over your internet connection, replacing traditional cable or satellite. All content streams through the IBO Player app on the device of your choice.

CanadaStream gives you more channels, HD/4K picture quality, full pause/rewind/catchup, no installer appointments, no equipment rental fees and a fraction of the monthly cost. Industry analysts consistently rate IPTV as the most flexible TV format available in Canada in 2026.

CanadaStream operates as a content aggregation service. We do not host content directly. Your subscription is for the platform and player; viewers are responsible for ensuring their use complies with local copyright rules. See our Terms of Service and DMCA page for full details.

Four durations: $9.99 for 1 month, $24.99 for 3 months, $39.99 for 6 months, and $69.99 for 12 months. Every plan unlocks the complete 15,000+ channel catalogue — no tiered upsells.

Our 6-month plan at $39.99 is the most popular choice — it works out to $6.66 per month and includes priority WhatsApp support. The 12-month plan saves the most (42% off the monthly rate) and is the best fit for sports fans who watch year-round.

No hidden fees. The price you see at checkout is what you pay. No setup fee, no installer fee, no equipment rental. The only optional extra is the one-time IBO Pro Player purchase on the Apple App Store ($5.99 USD), required by Apple, not by us.

We accept Interac e-Transfer (Canadian), credit/debit cards, and PayPal. Payment details are confirmed via WhatsApp after you submit the checkout form — we never store card information.

Most CanadaStream activations complete within 10 minutes of payment. During Quebec business hours (9 AM – 11 PM EST), the average activation time drops to under 3 minutes.

No. If your TV is a Smart TV (Samsung, LG, Sony, Android TV), nothing extra is needed. Otherwise, an Amazon Firestick ($40 CAD) or an Android TV Box ($60-$120 CAD) works perfectly.

IBO Player is the only application CanadaStream officially supports. We chose it because it's the most stable, free on most platforms, and works identically across Smart TV, Firestick, Android Box, iPhone and iPad.

Each subscription is for one (1) device at a time. You can swap your active device once per quarter for free — message us the new MAC address and we'll re-pair within 5 minutes.

Yes — TVA, TVA Sports, Noovo, Radio-Canada, ICI RDI, Télé-Québec, RDS, RDS2, MétéoMédia, Casa, Évasion, Z, Vrak, Canal D and dozens more. All in HD, with 7-day EPG and catchup.

NHL Centre Ice (every Canadiens, Maple Leafs, Oilers, Flames, Canucks, Senators and Jets game), NFL Sunday Ticket, NBA League Pass, MLB Extra Innings, UFC PPV, EPL, Champions League, F1, MotoGP and more — all included.

Yes. The 60,000+ on-demand catalogue is refreshed daily with new theatrical releases, French dubs, original-version content with subtitles, and recent Quebec productions.

WhatsApp +1 (514) 447-7860 is the fastest channel — average first response in under 90 seconds. You can also email us via the Contact page.

Restart the IBO Player app. If the issue persists, message us with the channel name — we typically restore stream paths within minutes thanks to multi-CDN failover.

Once your subscription is activated, all sales are final. We do offer pro-rata credits for verified outages over 72 consecutive hours and full refunds for duplicate charges. See the Refund Policy page.